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Customer Success Stories

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Real Results. Real Impact.

Featured Success Stories

Chocolates

Optimizing Supply Chain Efficiency with Data-Driven Decisions

Reducing the Cost of Complexity through a Network Optimization Platform with a Data-Driven Approach built on SAP BTP with Incture 

>> Read now 

Empowering Efficient Order Management in the Specialty Paints and Coatings Industry

Automated Sales Order Processing with SAP BTP’s Generative AI Services

 >> Read now 

Chocolates
Chocolates

Streamlining Business Partner Onboarding for Operational Agility and Compliance Excellence

The Customer’s Journey to Automating Business Partner Onboarding with Incture

 >> Read now 

Watch Incture’s Latest Tech Talks

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Manufacturing

Oil & Gas & Utilities

Life Sciences

Consumer Product & Retail

Public Sector & Entertainment

SAP Innovation Awards Submissions

All Case Studies

Explore how organizations across industries are solving complex challenges and unlocking new value through our digital products and solutions.

Consumer Product & Retail

CPGR

Creating Value, Sustaining Impact with Scalable New Product Introduction

- 3000+ Key users
- 60% Reduction in Time to Market
- 160+ Countries Rollout

CPGR

Transforming Operational Efficiency for a Prestigious Beauty Brand

- 100% Paperless Process
- Upto 40% Saving due to Digitalization
- 100% Real-time visibility on all returns related activities

CPGR

A Legacy of Excellence in Household and Personal Care Products

- 1.5x Productivity Improvement
- 100% Price Trend Visibility
- 100% Process Digitalization with Audit & Governance

CPGR

Optimizing Supply Chain Efficiency with Data-Driven Decisions

- 75% Reduction in data analysis efforts with increased efficiency
- 5 SAP data sources integrated, with flexibility to scale for future data integrations

CPGR

Cutting Merch Build Time in Half with Intelligent Integration

- >50% Reduction in Time-to-market
- 100% Visibility of Planograms to Customers
- 0 Delay in Merchandising Units Reaching Stores

CPGR

From Legacy Constraints to Real-Time Agility: A Supply Chain Transformation

- Reduction of Manual Processes
- 100% Real-time Visibility
- Future-proof Solution Built on SAP BTP

CPGR

Promotion Chaos to Control: How Smart Automation Transformed Price Card Workflows

- 377 Stores Current Usage
- 1400x Increase in Generation Speed
- 500154 Price Cards Printed till Date

CPGR

Seamless Cloud Migration for a Leading American Outdoor Apparel Brand

- Open-Source Cloud Foundry: Increased flexibility and continuous improvements from the open-source community
- Multi-Language Support

CPGR

Integration Excellence for a Global Chocolate Manufacturing Leader

- 35% Rationalization of the overall EDI maps
- Reduction in overall licensing and maintenance costs
- Standardized HR solutions for improved operational efficiency

Manufacturing

Manufacturing

Empowering bottlers with superior IT solutions for enhanced customer experience and sustainable business growth

- Faster time to market
- Improved Efficiency and Innovation
- Lower Total Cost of Ownership

Manufacturing

Driving Scalable, Secure Integration for a Global Seafood Company

- Efficient Onboarding
- Custom B2B Monitoring
- Enhanced Data Mapping
- Secure Data Exchange

Manufacturing

Advancing Cloud-First Integration for a Global Chemicals Industry Leader

- Enhanced security with an OAuth-based authentication model
- Improved performance scalability through multi-target application deployment

Manufacturing

Modernizing Complex Supply Chain Operations for a Global Manufacturing Enterprise

- Hot orders/emergency orders processed in under four hours
Over 2 million records processed in real time throughout the day

Manufacturing

Empowering Efficient Order Management in the Specialty Paints and Coatings Industry

- 85% More time efficient than manual entry
- 32% Reduction in order cycle time
- 25% Increase in order accuracy rate

Oil & Gas & Utilities

Oil & Gas

Pioneering Operational Efficiency in Oil and Gas through Integrated Digital Transformation

- 15% Productivity Improvement
- 25% Reduction in G&A Expenses

Utilities

Streamlining Business Partner Onboarding for Operational Agility and Compliance Excellence

- 2403 requests submitted in less than 5 months post go-live
- 50x increase in onboarding volume per month
- 3 days average time to complete onboarding requests

Life Sciences

Life Sciences

Pioneering Seamless Healthcare Integration: A SAP Migration Story

- 0 Defects in Critical Integration Transitions
- 35+ Business Areas Collaborated During Migration
- 125+ Integrations Migrated to SAP Integration Suite

Life Sciences

Transforming Legacy Integrations for a Leading Medical Technology Enterprise

- Seamless Connectivity between on-premise systems and cloud applications
- Cost Reduction by eliminating the need for on-premise hardware maintenance

Life Sciences

From Legacy EDI to a Unified Integration Platform for Global Healthcare

- Modernized Integration Landscape
- Enhanced Error Handling and Retry Mechanism

Life Sciences

Transforming Insurance Claims Management Across a Leading Healthcare Network

- Shortens the claim process, resulting in reduced waiting times and a better experience for patients
- Automates insurance claim processes

SAP Innovation Award Submissions

SAP Innovation Awards

Unlocking growth opportunity for Hershey supply chain

- 75% Reduction in data analysis efforts with increased efficiency
- 6 Manufacturing networks modeled globally

SAP Innnovation Awards

Automated sales order processing with BTP’s Gen AI Services

- 85% More time efficient than manual entry
- 32% Reduction in Order Cycle time
- 25% Increase in order accuracy rate

SAP Innovation Awards

Automated Business Partner Onboarding Solution

- 2,403 Total requests submitted in less than 5 months post go-live
- 50x more onboarding requests submitted every month from the previous process

SAP Innovation Awards

Streamlining Operations for Thai Union Group with Migration from BizTalk to SAP IS

- 60%-70% improved time to onboard new trading partner
- Accelerated revenue opportunities by 15%

SAP Innovation Awards

Creating an Insurance Enrollment Portal with SAP BTP

- 100% Employee data from HR system is completely automated using SAP BTP
- 3x Faster in accessing policy data & enrollment time

SAP Innnovation Awards

Streamlining & Digitalization of Last Mile Delivery Process

- 8% Enhance SLA delivery time
- 30% Enhanced manpower efficiency & reduction in OPEX cost
- 40% Real-time visibility into operations with increase in data accuracy

Public sector & Entertainment

Agriculture

Modernizing Retail Integration for a Global Agro and Specialty Chemicals Leader

- Seamless Integration with a new POS system, replacing outdated legacy platforms
- Robust Data Processing

Entertainment

Premier entertainment, sports, and broadband provider in UK

- Reduced Security and Stability Risks
- Modernized Integration Landscape
- Foundation for SAP S/4HANA Migration

Tourism

Leading Southeast Asian airport redefining travel

- Elimination of human errors through automation
- Significant improvement in processing time with streamlined integrations

Education Institution

Successful Migration story of World-class Science and Technology Institute

- Improved system performance, leading to enhanced user experience and satisfaction

Government

Simplifying pilgrim services

- 100% elimination of human errors in financial data handling
- Automated error monitoring and alerting for improved system efficiency
- End-to-end integration delivering full visibility across financial operations

Consumer Product & Retail Case Studies

CPGR

Creating Value, Sustaining Impact with Scalable New Product Introduction

- 3000+ Key users
- 60% Reduction in Time to Market
- 160+ Countries Rollout

CPGR

Transforming Operational Efficiency for a Prestigious Beauty Brand

- 100% Paperless Process
- Upto 40% Saving due to Digitalization
- 100% Real-time visibility on all returns related activities

CPGR

A Legacy of Excellence in Household and Personal Care Products

- 1.5x Productivity Improvement
- 100% Price Trend Visibility
- 100% Process Digitalization with Audit & Governance

CPGR

Optimizing Supply Chain Efficiency with Data-Driven Decisions

- 75% Reduction in data analysis efforts with increased efficiency
- 5 SAP data sources integrated, with flexibility to scale for future data integrations

CPGR

Cutting Merch Build Time in Half with Intelligent Integration

- >50% Reduction in Time-to-market
- 100% Visibility of Planograms to Customers
- 0 Delay in Merchandising Units Reaching Stores

CPGR

From Legacy Constraints to Real-Time Agility: A Supply Chain Transformation

- Reduction of Manual Processes
- 100% Real-time Visibility
- Future-proof Solution Built on SAP BTP

CPGR

Promotion Chaos to Control: How Smart Automation Transformed Price Card Workflows

- 377 Stores Current Usage
- 1400x Increase in Generation Speed
- 500154 Price Cards Printed till Date

CPGR

Seamless Cloud Migration for a Leading American Outdoor Apparel Brand

- Open-Source Cloud Foundry: Increased flexibility and continuous improvements from the open-source community
- Multi-Language Support

CPGR

Integration Excellence for a Global Chocolate Manufacturing Leader

- 35% Rationalization of the overall EDI maps
- Reduction in overall licensing and maintenance costs
- Standardized HR solutions for improved operational efficiency

Manufacturing​ Case Studies

Manufacturing

Empowering bottlers with superior IT solutions for enhanced customer experience and sustainable business growth

- Faster time to market
- Improved Efficiency and Innovation
- Lower Total Cost of Ownership

Manufacturing

Driving Scalable, Secure Integration for a Global Seafood Company

- Efficient Onboarding
- Custom B2B Monitoring
- Enhanced Data Mapping
- Secure Data Exchange

Manufacturing

Advancing Cloud-First Integration for a Global Chemicals Industry Leader

- Enhanced security with an OAuth-based authentication model
- Improved performance scalability through multi-target application deployment

Manufacturing

Modernizing Complex Supply Chain Operations for a Global Manufacturing Enterprise

- Hot orders/emergency orders processed in under four hours
Over 2 million records processed in real time throughout the day

Manufacturing

Empowering Efficient Order Management in the Specialty Paints and Coatings Industry

- 85% More time efficient than manual entry
- 32% Reduction in order cycle time
- 25% Increase in order accuracy rate

Oil & Gas Case Studies

Oil & Gas

Pioneering Operational Efficiency in Oil and Gas through Integrated Digital Transformation

- 15% Productivity Improvement
- 25% Reduction in G&A Expenses

Utilities

Streamlining Business Partner Onboarding for Operational Agility and Compliance Excellence

- 2403 requests submitted in less than 5 months post go-live
- 50x increase in onboarding volume per month
- 3 days average time to complete onboarding requests

Life Science Case Studies

Life Sciences

Pioneering Seamless Healthcare Integration: A SAP Migration Story

- 0 Defects in Critical Integration Transitions
- 35+ Business Areas Collaborated During Migration
- 125+ Integrations Migrated to SAP Integration Suite

Life Sciences

Transforming Legacy Integrations for a Leading Medical Technology Enterprise

- Seamless Connectivity between on-premise systems and cloud applications
- Cost Reduction by eliminating the need for on-premise hardware maintenance

Life Sciences

From Legacy EDI to a Unified Integration Platform for Global Healthcare

- Modernized Integration Landscape
- Enhanced Error Handling and Retry Mechanism

Life Sciences

Transforming Insurance Claims Management Across a Leading Healthcare Network

- Shortens the claim process, resulting in reduced waiting times and a better experience for patients
- Automates insurance claim processes

Public sector & Entertainment Case Studies

Agriculture

Modernizing Retail Integration for a Global Agro and Specialty Chemicals Leader

- Seamless Integration with a new POS system, replacing outdated legacy platforms
- Robust Data Processing, with multiple validation and transformation rules
- Enhanced Credit Evaluation before purchase order approvals

Entertainment

Premier entertainment, sports, and broadband provider in UK

- Reduced Security and Stability Risks
- Modernized Integration Landscape
- Foundation for SAP S/4HANA Migration
- Enhanced Error Handling and Alerting

Tourism

Leading Southeast Asian airport redefining travel

- Elimination of human errors through automation
- Significant improvement in processing time with streamlined integrations

Education Institution

Successful Migration story of World-class Science and Technology Institute

- Improved system performance, leading to enhanced user experience and satisfaction
- Regulatory compliance, ensuring adherence to government mandates on the cloud

Government

Simplifying pilgrim services

- 100% elimination of human errors in financial data handling
- Automated error monitoring and alerting for improved system efficiency
- End-to-end integration delivering full visibility across financial operations

SAP BTP Use Cases Case Studies

SAP Innovation Awards

Unlocking growth opportunity for Hershey supply chain

- 75% Reduction in data analysis efforts with increased efficiency
- 6 Manufacturing networks modeled globally

SAP Innnovation Awards

Automated sales order processing with BTP’s Gen AI Services

- 85% More time efficient than manual entry
- 32% Reduction in Order Cycle time
- 25% Increase in order accuracy rate

SAP Innovation Awards

Automated Business Partner Onboarding Solution

- 2,403 Total requests submitted in less than 5 months post go-live
- 50x more onboarding requests submitted every month from the previous process

SAP Innovation Awards

Streamlining Operations for Thai Union Group with Migration from BizTalk to SAP IS

- 60%-70% improved time to onboard new trading partner
- Accelerated revenue opportunities by 15%

SAP Innovation Awards

Creating an Insurance Enrollment Portal with SAP BTP

- 100% Employee data from HR system is completely automated using SAP BTP
- 3x Faster in accessing policy data & enrollment time

SAP Innnovation Awards

Streamlining & Digitalization of Last Mile Delivery Process

- 8% Enhance SLA delivery time
- 30% Enhanced manpower efficiency & reduction in OPEX cost
- 40% Real-time visibility into operations with increase in data accuracy

SAP Innovation Awards

Increasing Process Efficacy with Digitalization & Automation

- 90% Reduction in printing effort
- 10% Productivity improvement
- 30% Overall digitization of the department

SAP Innovation Awards

Streamlining processes, tasks and work items with Workbox

- 20% Increase in productivity with all tasks in one place from SAP systems
- 100% Supervisor has holistic view of team's workload

SAP Innovation Awards

Increasing employee engagement & improved operational efficiency

- 100% Automated and streamlined rulebased workflows
- 3x Operational efficiency and staff productivity
- 360° Resources and project metrics visibility