Customer Success Stories
Real Results. Real Impact.
Customer Success Stories
Real Results. Real Impact.
Featured Success Stories
Optimizing Supply Chain Efficiency with Data-Driven Decisions
Reducing the Cost of Complexity through a Network Optimization Platform with a Data-Driven Approach built on SAP BTP with InctureÂ
Empowering Efficient Order Management in the Specialty Paints and Coatings Industry
Automated Sales Order Processing with SAP BTP’s Generative AI Services
 >> Read nowÂ
Streamlining Business Partner Onboarding for Operational Agility and Compliance Excellence
The Customer’s Journey to Automating Business Partner Onboarding with Incture
 >> Read nowÂ
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Manufacturing
Oil & Gas & Utilities
Life Sciences
Consumer Product & Retail
Public Sector & Entertainment
SAP Innovation Awards Submissions
All Case Studies
Explore how organizations across industries are solving complex challenges and unlocking new value through our digital products and solutions.
Consumer Product & Retail
Manufacturing
Oil & Gas & Utilities
Life Sciences
SAP Innovation Award Submissions
Public sector & Entertainment
Consumer Product & Retail Case Studies
CPGR
Creating Value, Sustaining Impact with Scalable New Product Introduction
- 3000+ Key users
- 60% Reduction in Time to Market
- 160+ Countries Rollout
CPGR
Transforming Operational Efficiency for a Prestigious Beauty Brand
- 100% Paperless Process
- Upto 40% Saving due to Digitalization
- 100% Real-time visibility on all returns related activities
CPGR
A Legacy of Excellence in Household and Personal Care Products
- 1.5x Productivity Improvement
- 100% Price Trend Visibility
- 100% Process Digitalization with Audit & Governance
CPGR
Optimizing Supply Chain Efficiency with Data-Driven Decisions
- 75% Reduction in data analysis efforts with increased efficiency
- 5 SAP data sources integrated, with flexibility to scale for future data integrations
CPGR
Cutting Merch Build Time in Half with Intelligent Integration
- >50% Reduction in Time-to-market
- 100% Visibility of Planograms to Customers
- 0 Delay in Merchandising Units Reaching Stores
CPGR
From Legacy Constraints to Real-Time Agility: A Supply Chain Transformation
- Reduction of Manual Processes
- 100% Real-time Visibility
- Future-proof Solution Built on SAP BTP
CPGR
Promotion Chaos to Control: How Smart Automation Transformed Price Card Workflows
- 377 Stores Current Usage
- 1400x Increase in Generation Speed
- 500154 Price Cards Printed till Date
CPGR
Seamless Cloud Migration for a Leading American Outdoor Apparel Brand
- Open-Source Cloud Foundry: Increased flexibility and continuous improvements from the open-source community
- Multi-Language Support
CPGR
Integration Excellence for a Global Chocolate Manufacturing Leader
- 35% Rationalization of the overall EDI maps
- Reduction in overall licensing and maintenance costs
- Standardized HR solutions for improved operational efficiency
Manufacturing​ Case Studies
Manufacturing
Empowering bottlers with superior IT solutions for enhanced customer experience and sustainable business growth
- Faster time to market
- Improved Efficiency
and Innovation
- Lower Total Cost
of Ownership
Manufacturing
Driving Scalable, Secure Integration for a Global Seafood Company
- Efficient Onboarding
- Custom B2B Monitoring
- Enhanced Data Mapping
- Secure Data Exchange
Manufacturing
Advancing Cloud-First Integration for a Global Chemicals Industry Leader
- Enhanced security with an OAuth-based authentication model
- Improved performance scalability through multi-target application deployment
Manufacturing
Modernizing Complex Supply Chain Operations for a Global Manufacturing Enterprise
- Hot orders/emergency orders processed in under four hours
Over 2 million records processed in real time throughout the day
Manufacturing
Empowering Efficient Order Management in the Specialty Paints and Coatings Industry
- 85% More time efficient than manual entry
- 32% Reduction in order cycle time
- 25% Increase in order accuracy rate
Oil & Gas Case Studies
Oil & Gas
Pioneering Operational Efficiency in Oil and Gas through Integrated Digital Transformation
- 15% Productivity Improvement
- 25% Reduction in G&A Expenses
Utilities
Streamlining Business Partner Onboarding for Operational Agility and Compliance Excellence
- 2403 requests submitted in less than 5 months post go-live
- 50x increase in onboarding volume per month
- 3 days average time to complete onboarding requests
Life Science Case Studies
Life Sciences
Pioneering Seamless Healthcare Integration: A SAP Migration Story
- 0 Defects in Critical Integration Transitions
- 35+ Business Areas Collaborated During Migration
- 125+ Integrations Migrated to SAP Integration Suite
Life Sciences
Transforming Legacy Integrations for a Leading Medical Technology Enterprise
- Seamless Connectivity between on-premise systems and cloud applications
- Cost Reduction by eliminating the need for on-premise hardware maintenance
Life Sciences
From Legacy EDI to a Unified Integration Platform for Global Healthcare
- Modernized Integration Landscape
- Enhanced Error Handling and Retry Mechanism
Life Sciences
Transforming Insurance Claims Management Across a Leading Healthcare Network
- Shortens the claim process, resulting in reduced waiting times and a better experience for patients
- Automates insurance claim processes
Public sector & Entertainment Case Studies
Agriculture
Modernizing Retail Integration for a Global Agro and Specialty Chemicals Leader
- Seamless Integration with a new POS system, replacing outdated legacy platforms
- Robust Data Processing, with multiple validation and transformation rules
- Enhanced Credit Evaluation before purchase order approvals
Entertainment
Premier entertainment, sports, and broadband provider in UK
- Reduced Security and Stability Risks
- Modernized Integration Landscape
- Foundation for SAP S/4HANA Migration
- Enhanced Error Handling and Alerting
Tourism
Leading Southeast Asian airport redefining travel
- Elimination of human errors through automation
- Significant improvement in processing time with streamlined integrations
Education Institution
Successful Migration story of World-class Science and Technology Institute
- Improved system performance, leading to enhanced user experience and satisfaction
- Regulatory compliance, ensuring adherence to government mandates on the cloud
Government
Simplifying pilgrim services
- 100% elimination of human errors in financial data handling
- Automated error monitoring and alerting for improved system efficiency
- End-to-end integration delivering full visibility across financial operations
SAP BTP Use Cases Case Studies
SAP Innovation Awards
Unlocking growth opportunity for Hershey supply chain
- 75% Reduction in data analysis efforts with
increased efficiency
- 6 Manufacturing networks modeled globally
SAP Innnovation Awards
Automated sales order processing with BTP’s Gen AI Services
- 85% More time efficient than manual entry
- 32% Reduction in Order Cycle time
- 25% Increase in order accuracy rate
SAP Innovation Awards
Automated Business Partner Onboarding Solution
- 2,403 Total requests submitted in less than 5
months post go-live
- 50x more onboarding requests submitted every
month from the previous process
SAP Innovation Awards
Streamlining Operations for Thai Union Group with Migration from BizTalk to SAP IS
- 60%-70% improved time to onboard new trading partner
- Accelerated revenue opportunities by 15%
SAP Innovation Awards
Creating an Insurance Enrollment Portal with SAP BTP
- 100% Employee data from HR system is completely automated using SAP BTP
- 3x Faster in accessing policy data & enrollment time
SAP Innnovation Awards
Streamlining & Digitalization of Last Mile Delivery Process
- 8% Enhance SLA delivery
time
- 30% Enhanced manpower efficiency & reduction in OPEX cost
- 40% Real-time visibility into operations with increase in data accuracy
SAP Innovation Awards
Increasing Process Efficacy with Digitalization & Automation
- 90% Reduction in printing effort
- 10% Productivity improvement
- 30% Overall digitization of the department
SAP Innovation Awards
Streamlining processes, tasks and work items with Workbox
- 20% Increase in productivity with all tasks in one place from SAP systems
- 100% Supervisor has holistic view of team's workload
SAP Innovation Awards
Increasing employee engagement & improved operational efficiency
- 100% Automated and
streamlined rulebased workflows
- 3x Operational efficiency and staff productivity
- 360° Resources and project metrics visibility









































