Experience automation and realize revenue – from initial customer acquisition to final order fulfillment​
Find out how an investment vehicle and holding company transformed its customer service with the help of digital solutions including a mobile app, dashboard reports, chat functions, and end-to-end visibility of sales orders.​
Lead to Cash
Real time visibility of order processing​
Improvement in back-office team’s productivity​
Capability of monitoring overall performance of sales rep’s by managers​
Real time visibility of order processing​
Improvement in back-office team’s productivity​
Capability of monitoring overall performance of sales rep’s by managers​
Time
Speedily process orders and ensure timely delivery
Value
Meet customer demands with complete visibility on order processing
Experience
Provide dashboards, mobile and web portals, and chat functionality
With our hyperautomation solutions, you can streamline your lead to cash workflow and deliver focused, beneficial outcomes to your customers. Visualize an end-to-end system where all aspects – from lead discovery to final delivery – are completely managed and improved by digital transformation.
Outcomes you can count on ​
Respond to leads more efficiently and quickly
Deliver unparalleled customer service
Obtain a comprehensive understanding of your customers
Improve your services and increase your revenue
With our hyperautomation solutions, you can streamline your lead to cash workflow and deliver focused, beneficial outcomes to your customers. Visualize an end-to-end system where all aspects – from lead discovery to final delivery – are completely managed and improved by digital transformation.
Outcomes you can count on ​
Respond to leads more efficiently and quickly
Deliver unparalleled customer service
Obtain a comprehensive understanding of your customers
Improve your services and increase your revenue
Pre-packaged solutions for every business need​
Pre-packaged solutions for every business need​
Proactively manage process performance and exceptions with real-time use dashboards, 360-degree view of operations, web portals, mobile apps, and more​
Leverage AI, machine learning and automation to create a customer-centric model​
Lead Generation
Obtain new prospects from multiple channels for maximum revenue generation
Lead Routing
Assign your leads to your sales representatives automatically and immediately
Know who your best prospects are, and which leads you should focus on
Follow-up Activities
Track all your customers and do not miss out on following up with them
Monitor your deals in progress and create records for new opportunities
Sales Activities
Cold calls, sales planning, meeting schedules, contract drafts – manage them all in one place
Send out emails, plan campaigns for potential customers, and ensure maximum output
Generate quotes rapidly and with precise information using advanced APIs
Pricing
Arrive at the appropriate price as per the unique needs of your customers
Quote Approval
Set appropriate approval processes where needed – even with multiple supervisors
Set appropriate approval processes where needed – even with multiple supervisors
Negotiation
Negotiate with customers who need convincing, add upsells or cross-sells to sweeten the deal
Customer Acceptance/PO
Once the customer accepts the quote, instantly create the purchase order
Create draft single orders or chain orders, generate backorders until there is inventory scheduled
Confirm orders from relevant departments and ensure seamless fulfillment
Generate invoices and validate all important customer and order details
Conduct financial reconciliation and store critical data for easy audit
Leverage AI, machine learning and automation to create a customer-centric model​
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