Crafting innovative digital solutions driven by Generative AI
WRITTEN BY
16th Oct 2023
The use cases: Getting it right
While each industry may present unique use cases, there are certain horizontal use cases and solutions which will get adopted across industries.
Ideal use cases being the ones involving Language orientated tasks, where human effort is high but the validation of results is relatively easier leading to higher automation and business value realisation
Combining digital capabilities with Generative AI for the right use cases:
Generative AI can serve as the  core of a solution, yet in many instances, it will primarily be an enabler, which can incrementally help do things better, faster and cheaper.
When Generative AI capabilities are integrated with other digital services (available on most cloud platforms), it can help in crafting end to end digital solutions to solve business problems.
Let’s take a closer look at some possibilities:
- Integrating with existing documents and data repositories.
- Extracting, segmenting and indexing Text from documents and media after any translation.
- Using Cognitive and Semantic Search capabilities to retrieve pertinent content.
- Making use of orchestration frameworks like LangChain to link various steps/actions of interacting    with Language Models
- Adding workflows to initiate actions in response to generated
outputs
Lets look at some use cases to corroborate this further –
A smart field assistant solution designed for field operators to access essential information regarding equipment and machine components in a human-like conversational manner. This use case is particularly pertinent in industries such as manufacturing, oil & gas, or any field involving machinery. The solution combines Generative AI + digital services to:
- Search through all documents related to specific machine and its context
- Give relevant answers to deep queries around the context
- Direct user to relevant documentation for traceability
- Generate a checklist based on the curated responses
- Facilitate task updates through audio notes
Which eventually would help:
- Enhanced resolution time and accuracy.
- Insights for addressing underlying machinery issues and anomalies
- Take Knowledge Management to the next level of maturity
SA supplier onboarding assistant empowered by Generative AI capabilities for procurement teams. This cross-industry solution can bring in the the following capabilities:
- Automating the extraction and analysis of content from supplier-provided documents.
- Summarising the contents of these documents efficiently for review
- Identifying observations and risks contained within the documents with traceability, for e.g. penalty clauses.
- Integration of these steps into the overall onboarding approval workflow for the procurement team to take informed actions
To conclude …
The essence lies in exploration, controlled experimentation and evaluation of results – to craft impactful digital solutions
