Supplier Onboarding Portal for an Agribusiness Conglomerate in South East Asia

About the Customer

The customer is one of the leading integrated palm oil plantation companies in the world. One of its main subsidiaries was listed on the Indonesia Stock Exchange in 1992. With a large scale and integrated nature of their palm oil operations allow the customer to promote efficiency, productivity, quality, and sustainable growth across the entire value chain. The customer is committed to being the leader in sustainable palm oil production by adopting best industry practices and standards, managing the environment responsibly, creating employment, and empowering the communities.

Solution Architecture

Challenge

The agribusiness and food company was engaging with multiple suppliers across geographies following manual process of supplier onboarding — which was time consuming and complex. Without a clear system in place to onboard and develop new supplier partnerships, the company was facing a risk of losing valuable business. Lack of visibility to data across multiple internal teams and suppliers triggered process inefficiencies and data inconsistencies.

Solution

Development supplier onboarding portal using SAPUI5, for self-registration
Provision for uploading documents by suppliers
Verification, compliance and risk assessment, approval and creation of supplier master data

Outcome

Digitized platform for supplier self-registration
End-to-end visibility of supplier onboarding process through a single portal
Data integrity of supplier records with periodic verification
Improved efficiency and risk mitigation
Strong buyer-supplier communication