Cherrywork® Plant Maintenance for a global pharmaceutical company

About the Customer

A global pharmaceutical company committed to setting new standards in healthcare and providing 7 billion people access to high-quality medicine. The company offers a growing portfolio of more than 7,500 products, including prescription generic, branded generic, brand-name and biosimilar drugs, as well as over-the-counter (OTC) remedies.

Cherrywork® Plant Maintenance
problem
Challenge

Paper-based, time-consuming process of calibration. Lack of end-to-end visibility and timely alerts and notifications to the users. Manual process to update data in SAP ECC post-calibration completion. Long and tedious task to update UI screens based on new business requirements

solution
Solution
  • User friendly dashboard with visibility of work orders, spare parts and reports
  • Work orders’ management for work order/job queue, TECO, time confirmation, release and close work order
  • Create, search & view notifications (Maintenance Request, Activity Report, Malfunction Report etc.)
  • Spare parts search with component information
  • Reports for plant compliance, work orders, equipment and labor hours
  • Mobile application with geospatial capabilities for employee and plant equipment
growth
Outcome
  • Greater visibility with accurate information capture at the time of notification creation, resulting in better defect elimination analysis and reduced downtime
  • Operational efficiency with increased first-time resolution rates
  • Improved workforce safety and productivity by effectively managing mission-critical assets

Business Impact