Incture is looking for an experienced key accounts leader to manage customer relationship, driving customer success and grow Incture portfolio of customers and offerings in Canada and other North American markets. As owner of a portfolio of key accounts, you will help Incture sell our suite of 100+ pre-packaged digital applications and products, digital transformation services to the customers in your portfolio and to new customers. You will leverage your deep understanding of Incture’s Cherrywork™ suite of products and services portfolio to develop an effective Go-To-Market (GTM) strategy for customers across Canada. You will meet with customers to understand their requirements, digital strategy etc and enable customer success by positioning the right Incture offerings for them.

Requirements of this role span across requirement gathering, business analysis, consulting, Incture product & services knowledge, sales and relationship management. The person will have profit & loss responsibilities, need to build the right team to enable client acquisition. He/She analyzes the market and competitive environment to define a differentiated product vision that delivers unique value. Product development lifecycle understanding, Analytics, Customer Engagement, Communication skills are also required.

Sales and Product skills:

• Understanding of Enterprise Resource Planning systems like SAP
• SAP Business Technology Platform, Microsoft Azure Cloud Services,
• IT Consulting, Sales and Relationship Management
• P&L management
• Knowledge of- Incture’s Cherrywork™ products and applications and Services offerings

• Minimum of 8 years in IT sales and account management
• 5+ years in sales/pre-sales/business development roles related to SAP
• Experience in business analysis, requirement gathering/IT consulting is desirable
• Experience in selling Incture’s products and services to enterprise customers
• Understanding of Incture solution offerings across enterprise processes such as – Intelligent Task Management, AP Automation, Supplier Collaboration, Plant Maintenance, Intelligent Price Management, Predictive Asset Maintenance, Collaborative Order Management, Proof of Delivery
etc.
• Understand the entire software products and services sales and delivery life cycle including strategic and tactical activities
• Work with multiple business stake holders, field service personnel, and internal operations, security and support teams.
• Participate in all phases of product life cycle, including research and design, financing, pricing, marketing, sales and distribution. Develop overall marketing objectives and strategy and further product development
• Interact with customers to understand digital transformation journey and act as trusted advisor for success
• Participate in project delivery with oversight and as point of escalation for successful implementation, ongoing enhancements, and maintenance
• Participate in industry events, host seminars for demo of Incture solution offerings, road shows etc to garner visibility and sales
• Nurture partnerships and alliances in the Canada and other North America markets with key product companies such as SAP, AWS, Microsoft etc for joint Go-To Market