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Delivery systems have become the lifeblood of modern business. Think of the biggest companies in the world today and odds are that two of the first names that come to your mind will be Amazon and Alibaba. These are two companies whose core operations are based on flawless delivery systems and are together valued at over 1.1 trillion dollars.

There were multiple factors that contributed to their overwhelming success, but one of the major selling points from the perspective of a customer was ease of mind over the entire delivery process. They were constantly aware of the delivery status of the package, and the delivery time was in most cases impeccably punctual.

This helped Amazon and Alibaba set themselves apart and emerge as frontrunners in a highly competitive sector. There are about 750,000 e-commerce sites in the world today. In order to even make a dent in such a market, it is absolutely essential to ensure that a key operation such as delivery is highly streamlined.

The importance of delivery systems is not something that’s restricted only to the e-retail sector, it’s just that these two global giants are head and shoulders above the rest. The increasing relevance of an efficient delivery system can be plainly seen in a variety of other sectors as well. It is a key operation for companies dealing with products as diverse as food and beverages, IT products, groceries, furniture and even pharmaceuticals.

Product quality is, of course, the primary factor behind customer attraction and retention, therefore the primary question that faces any business is ‘What is my product?’ In today’s highly connected world though, there is a strong case that the next most important question should be, ‘How do I deliver my product?’

Incture Technologies is eager to play a major role in the digital transformation of the delivery process. We have worked with clients across the globe to help them digitize their delivery systems, thus helping them cut down on time taken per delivery, boost customer satisfaction and ensure efficient utilization of delivery resources.

One of the prominent clients who have been using this solution is SynnexMetrodata. It is one of the biggest Information and Communication (ICT) product distributors in South East Asia. It caters to various customer segments in over 123 cities and offers a one-stop shopping experience for a wide range of ICT offerings, from hardware, software, and telecommunication products, both for consumer and a total ICT infrastructure solution for commercial purposes.​

Due to the scale at which they operated, they needed a reliable and effective delivery system that could minimize potential logistics errors and maximize customer satisfaction. They realized that reliance on manual information exchange would not be efficient enough, so decided to opt for a technology solution that could help them smoothen out the whole operation.​

This is where Incture stepped up to provide a comprehensive solution. Our Proof of Delivery (POD) application provided them with 100% visibility in real-time, which helped monitor the delivery agent’s location and optimize routing and deployment. It also provided shipment verification, order details on-the-go and a dependable communication channel between admin and delivery team. These features helped to significantly simplify and optimize the task of effectively managing a delivery fleet.

To know more about how we can elevate your delivery process, reach out to us at marketing@incture.com.

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The roadmap of many oil and gas companies today stands on the cusp of digitization. While other similarly sized industries such as aeronautics, renewable energy and manufacturing have successfully adopted technology to help boost business and processes, oil and gas still loses money due to a lack of efficiency in operations. According to Deloitte, this loss stands at a whopping $35 billion reported by listed upstream, oilfield services, and integrated companies worldwide in 2016.

The same report also states that even an increase of 1% in capital productivity is enough to write off this cumulative net loss. The empirical data seems to clearly indicate that the oil and gas industry is primed for a digital transformation. The easy availability of connected devices, combined with smart apps that can streamline all aspects of the production process by utilizing the latest cutting-edge technology, makes the choice to go digital a no-brainer.

We at Incture Technologies are actively working towards aiding this digital transformation. Our apps and solutions have helped transform operations and processes across multiple industries, and quite a few of our marquee clients are working in the oil and gas sector.

One of the prime examples is an ongoing project with a leading multi-national oil and gas company. The company works with thousands of resources taking care of day-to-day operations, repair, maintenance and many other such tasks.

The staff provided data on pen and paper, which resulted in very low visibility for the company’s admin team, as well as process inefficiency and an inability to accurately predict costs of operations. They wanted to improve operational efficiency, reduce manual paperwork and digitize the entire process.

This is where Incture stepped in to provide two solutions in the form of the Digital Field Ticket (DFT) and Integrated Operations Platform (IOP) apps. DFT is used for tasks where third party vendors are involved. Earlier the whole process of invoice creation and verification would take weeks, due to geographical difficulties. But with DFT, the vendor staff can upload data from any location, even while offline!

The company now requires less than 8 hours to create a digital ticket, seek approval and document in the service center sheet. DFT has been adopted for 40 vendors so far and plans are in place to implement the solution for the company’s operations with more than 400 vendors.

The IOP app, on the other hand, is a one-stop solution to monitor all aspects of the production process. Earlier there was no system in place to effectively monitor requirements, task assignments and task completion. The data about operations was also scattered across multiple systems, making data anlytics a difficult task.

IOP helped the company communicate more effectively, assign tasks to the best suited teams, achieve real-time visibility and capture data across the board. This helped them reduce turnaround time by as much as 40% in some cases.

The apps were also integrated with multiple process points; thus adding transparency, accuracy and predictability to all invoicing functions undertaken by all stakeholders.

This just one example of how our technology is helping industries adapt to a brave new world and boost profitability while they’re at it. If you want to see what kind of value we can create for your organization, reach out to us at marketing@incture.com for a free demo!

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The shift to cloud is now an urgent need for businesses across industries, with Oil and Gas companies standing at the forefront of this movement. There are numerous benefits that digital solutions on SAP Cloud Platform can bring to top players in the industry. Let’s look at some of the major value additions that digital solution housed in the cloud can bring to the business-

1. Relying on market-standard digital solutions means not having to re-invent the wheel at every turn to develop and maintain costly proprietary apps, processes and platforms.

The goal here is to reduce business and IT lifecycle costs by capitalizing on market economies of scale. The company can rely on market-standard, multi-tenant solutions housed in the cloud for the majority of its business processes, say about 80 to 85%, with the remaining IT infrastructure consisting of proprietary solutions. These solutions are the ‘special sauce’; custom digital processes and solutions that the company can leverage to differentiate, extend and transform its brand and its business.

2. Moving key business processes to the public cloud and embracing SaaS and PaaS solutions to create an intelligent enterprise, one that is more capable of leveraging its data to optimize the value of its field assets.

Companies are looking to realize significant gains in operational efficiency by replacing ageing, siloed, on-premises legacy systems with standardized, scalable enterprise-wide solutions. From internet of things sensor-equipped equipment in the field to data-driven, machine learning and analytics tools, to an enterprise-wide digital core that integrates them all, the latest breed of cloud-based digital solutions enables oil and gas companies to simplify and optimize processes, and to collect, analyze and strategically act upon data from across the enterprise, in real-time. That’s the essence of an intelligent enterprise.

3. Exploring and quickly scaling up promising new business models, and integrating businesses they may acquire

Exploration has taken on a new meaning for oil and gas companies as they diversify “beyond the barrel.” Having a digital platform capable of sourcing and modelling data from other industries is bound to help Oil and Gas companies develop a better and more profitable customer retail experience.

For companies in merger and acquisition mode, integrating two large and complex organizations becomes eminently more manageable with an industry-standard approach to digital infrastructure. Two companies’ previously disparate ecosystems, as well as their workforces, can be united seamlessly and quickly with end-to-end business processes and workforce management solutions, enabling data, learning and best practices to flow freely and securely across the newly merged enterprise.

The top Energy and Natural Resources companies in the world are realizing that in order to innovate, differentiate and compete in certain high-value areas of the business, they must be open to cooperating with their competitors in other areas of the business. Embracing market standards and the cloud gives them the means to do exactly that.

Incture® is a preferred SAP partner that has developed specialized digital solutions for the Oil and Gas industry on the SAP Cloud Platform. Incture’s solutions leverage the latest cutting-edge technology to create an end-to-end digital infrastructure that enables the value additions to churn out demonstratable results. You can learn more about our solutions, by requesting for demo: http://incture.com/request-a-demo/

Brent Potts

About the Author:
The Senior Director of Industry Marketing—Oil and Gas at SAP, Brent is a global marketing/sales, business development, and business management leader in the industrial business sector. He has diverse technical, marketing/sales and business management background with extensive new business development experience on a wide variety of business models, including government and commercial. Brent has demonstratable experience in guiding personnel in technical and business applications and directing their efforts in a team approach to meet objectives.

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SAP is helping a variety of companies transform into intelligent enterprises by utilizing an end-to-end digital approach, and some of our biggest success stories have come from the Oil and Gas industry. In fact, one of our most prominent customers has gone through a complete digital transformation by integrating a host of SAP powered digital technologies across its entire global exploration & production (E&P) business, including upstream operations, production, procurement, maintenance, finance, revenue, HR, and more.

Earlier the company was dependent on multiple systems, standards, technologies and processes across operating locations, a process that was burdened with several inefficiencies. However, after turning to SAP solutions, it’s now running the entire business with a simpler, data-intelligent ERP platform built on industry-specific templates. This has resulted in decreased asset downtime and operating costs and a consistent stream of strategically valuable insights from various data sources. They have a real-time view into operations, enabling them to streamline departments and more efficiently deploy personnel. On the heels of its end-to-end digital transformation, this oil and gas company reported its highest net income in four years in 2018, with a registered annualized EBITDA (earnings before interest, tax, depreciation and amortization) to average capital employed of 21%.

These bottom-line figures are a good indication of what end-to-end data intelligence can do for an oil and gas enterprise, but that’s just the tip of the iceberg. Here are a few examples of how digital tools and approaches can transform an E&P operation:

• With a sensor-equipped, Internet of Things-connected equipment and predictive analytics tools, an E&P company can use advanced detection and diagnosis to avoid costly failures at a well site, gathering operation, pipeline, refinery, etc.

• With an end-to-end digital platform in place, a company can shed the often complex, siloed and expensive hardware-driven IT solutions and processes on which it has long relied, replacing them with a simplified cloud-based framework where business processes and ecosystems are integrated and connected, and where data, learning and best business practices flow freely and securely across the enterprise.

• A digital platform with machine learning and AI can serve as the brain of a production operation, drawing from deep learning algorithms to analyze real-time data, identify patterns and anomalies in the data, then make decisions to optimize asset efficiency. For example, by creating a virtual representation or model of a production operation — what’s known as a digital twin — a company can run data through the twin to optimize production systems quickly to unlock new production.

The digital twin essentially is a machine learning-powered analytics platform for modelling existing physical systems in the digital realm, so a company can run different scenarios to determine likely outcomes, then make strategic decisions accordingly. Used in tandem with predictive tools, a digital twin not only can help maximize production, but it also can foresee maintenance issues, equipment failures and the like, heading off potential disruptions.

Incture is the implementation and innovation partner, who is making the most of the cutting-edge technology developed by SAP, with deep expertise in setting up an end-to-end digital platform for oil and gas enterprises. Few of the benefits oil and gas customers gained out of partnering with Incture are:

• 60% reduction in process cycle time
• Digital oil-field solution roll-out in 10 weeks
• ROI realization in less than 1 year.

To know more about Incture solutions for Oil and Gas, request for a demo at http://incture.com/request-a-demo/

Brent Potts

About the Author:
The Senior Director of Industry Marketing—Oil and Gas at SAP, Brent is a global marketing/sales, business development, and business management leader in the industrial business sector. He has diverse technical, marketing/sales and business management background with extensive new business development experience on a wide variety of business models, including government and commercial. Brent has demonstratable experience in guiding personnel in technical and business applications and directing their efforts in a team approach to meet objectives.

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Today’s businesses are striving to move from routine, run-of-the-mill work to value-added activities that can enable better processes, and result in happier people and impact to the top or bottom line. In order to facilitate this change, companies want to become ‘intelligent enterprises’. Companies are looking to leverage emerging technology and digital systems that transform enterprise resource planning and processes into future-ready models of business.
 
SAP has been at the forefront of enabling digital transformation for companies across the globe, and partner collaboration in conjunction with SAP technology has been a key golden thread. The ideal SAP ISV partner brings deep experience in various industries or lines of business, and digital technology know-how.  They are well versed in the typical critical customer business problems. SAP partners can package the above expertise into a digital app that can then be resold, configured and tweaked to meet customer-specific needs.
 
By taking this approach, the customer does not have to start from scratch but rather leverages the partner’s app, which aggregates best practices from many customers in the industry. This digital solution can substantially improve business processes and outcomes. Moreover, the customer does not need to own and manage custom applications and this minimizes risk and typically reduces the total cost of ownership.
 
Many businesses are already using SAP solutions such as S/4HANA, SuccessFactors and more. With an existing SAP infrastructure in place, a partner adds incremental value with their pre-packaged applications. There is a reduced time-to-market, as the app is already built and more than likely already addresses 80% of the needs. After configuration and if needed, customization, they have a full-fledged solution to address their business needs. Now it is more than one consulting project benefiting just one customer. The input and needs from one customer are getting absorbed into the core product for everyone’s benefit.
 
Furthermore, SAP provides SAP Cloud Platform as the ideal business platform as a service for partners and customers to use to extend or integrate with SAP and third-party business solutions. SAP Cloud Platform provides a scalable and reliable framework for partners to build and deploy apps reducing disruption for the end customer and supports open industry standards and technologies to avoid vendor lock-in.
 
Incture is one of the SAP partners who has demonstrated expertise in creating end-to-end digital systems for the future, on SAP Cloud Platform, that are based on tried and tested digital apps.
 
One industry where their work has created ripples across the SAP ecosystem is the Energy and Natural Resource Industry. For one of the top North American energy companies, Incture created an electrical pole inspection solution that predicted maintenance needs for a vast system of poles. It leveraged the Artificial Intelligence (AI) capabilities of SAP HANA and SAP Leonardo to predict when a pole needs maintenance before the wood decays. The customer used the solution to cut down on instances of decayed poles becoming non-functional by more than 60%.
 
Another prominent Incture project is in the Oil and Gas sector, where they have created a Digital Field Ticket application for one of North America’s biggest oil companies. The app enabled template-based ticket creation on mobile for on-site resources at the oil field to make service-entry requests to their suppliers. By utilizing the application, the parties involved can speed up the payment process and improve the overall supply chain operational efficiency.
 
SAP is proud to partner with Incture in their effort to help customers transform their businesses and become intelligent enterprises with Incture’s pre-packaged SAP Cloud Platform apps.

David Sacks

About the Author: As the Senior Director of Platform Ecosystems in the Americas, David manages the SAP application developer ecosystem in North and Latin America. His areas of expertise include channel sales, value-added distribution, professional services, information technology, OEM and ISV, presales, program management, product management and operations. He is an innovator with a strong work ethic and has led high performing, diverse, remote teams with solid, goal-oriented execution. David has also helped companies create new strategic partnerships and routes to market focusing on both cloud and on-premise solutions.