Empowering Digital Workers with Total Workforce Management on SAP Cloud Platform

Empowering Digital Workers with Total Workforce Management on SAP Cloud Platform

Empowering Digital Workers with Total Workforce Management on SAP Cloud Platform

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Incture
PUBLISHED​
5th August 2021
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One of the biggest technology needs in 2019 is total workforce management (TWM), which drives employee ecosystems towards technology and financial efficiency. Whether it’s new process owners or those looking to improve processes on the road to digital transformation, TWM helps companies gain the data and fiscal insights that their stakeholders expect.

Total Workforce Management needs to keep track of the various sources of data and streamline them into a single data universe. Companies that can leverage this overwhelming volume of data can draw truly meaningful insights to gain a competitive edge. We call these companies ‘intelligent enterprises’.

SAP offers several core solutions for workforce-related processes, which include SAP SuccessFactors for HR processes, SAP Fieldglass for the contingent workforce, SAP S/4HANA for finance and SAP Concur for Travel and Expense. These solutions create a standard structure of processes and workflows, based on over 30 years of expertise in their respective lines of business. However, in order to take the next step and bring all these processes together to truly create an ‘intelligent enterprise’, you need an SAP partner ecosystem. One of the SAP partners who can help you in this endeavour is Incture.

Incture can help you become ‘intelligent’ by integrating technologies and services into this core framework provided by SAP. They do this by tapping into the power of an SAP Digital Platform— the foundational business technology platform for the intelligent enterprise. SAP Cloud Platform is a business Platform as a Service (PaaS) that provides agile innovation for customers and partners; it has in-memory capabilities that can be leveraged using SAP HANA, core platform services, and unique business services for connecting, creating, integrating, and extending cloud applications.

By utilizing the capabilities of SAP Cloud Platform, Incture helps companies extend workflows outside of standard solutions and enables them to build exactly what they need more quickly, easily, and economically – all without the requirement of maintaining or investing in on-premises infrastructure. This is a way to “future-proof” your investment because you can seamlessly innovate and embed the latest technologies as soon as they are created. Incture enables this extensibility so that companies can take manual processes still happening outside of traditional SaaS solutions and bring them into the SAP framework, not only maximizing a customer’s investment with innovative solutions but also enabling total data visibility and completely radicalizing traditional processes.

One example is Workbox, Incture’s unified inbox that comes with pre-packaged workflows and User Interface (UI) templates. By integrating Workbox with SAP SuccessFactors, Incture creates a consolidated workbench where process owners, managers and actors can easily manage multiple processes, projects and employees. Workbox can also create a bridge between SAP SuccessFactors and cutting-edge technologies such as AI, embedded analytics, and mobile technology. As an example of what this solution is capable of, let’s look at how it streamlines and accelerates the recruitment process. The Workbox conversational AI helps guide potential employees to the relevant career opportunities within a particular company, engaging in conversation to discover their qualifications and suitability for open roles. This shift from manual engagement to chatbot-powered navigation significantly cuts down on time spent on the hiring cycle and the recruitment team gets involved when the engagement needs are tangible, and the chance of hiring the right candidate is more predictable and accurate.

Workbox offers similar value additions across the digital worker lifecycle, from onboarding to development to performance management to reward and recognition. It is a holistic solution that enables Total Workflow Management by automating repetitive and linear tasks and shifting the HR focus to performance management, development and growth of the digital worker. To find out more about this solution, request an interactive demo from the Incture team at http://incture.com/request-a-demo/.

To hear more about why customers and partners are innovating, integrating and extending business applications with SAP Cloud Platform, go to cloudplatform.sap.com.

Sylvie Otten Sollod

About the Author: Currently a Senior Director of SAP Digital Platform Product Marketing, Sylvie leads a team responsible for supporting the SAP Lines of Business and End-to-End Processes, the SAP Ecosystem, and SAP key Industries. Sylvie has over 25 years of marketing and business development experience in information technology. She has worked in various roles within marketing and business development in the US and EMEA and enjoys meeting customers, cultivating relationships, and understands the importance of collaboration with a broad partner ecosystem to drive revenue and seek out emerging markets for growth opportunities. She enjoys collaboration, mentoring and empowering others for success.

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Enabling the Intelligent Enterprise with SAP in South East Asia

Enabling the Intelligent Enterprise with SAP in South East Asia

Enabling the Intelligent Enterprise with SAP in South East Asia

WRITTEN BY

Incture
PUBLISHED​
19th June 2021
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Incture sales and marketing team partnered with the SAP Platform & Technologies team in South East Asia for the Lead with Enterprise Analytics & Digital Platform LEAD event covering 5 cities including Manila – Singapore – Bangkok – Jakarta – Kuala Lumpur, to share our experience in driving operational, organizational, and customer value with the latest SAP technologies in these markets.

At this event, we had an opportunity to showcase our innovative solutions and discuss the creation of digital transformation roadmaps by connecting data, processes and people on the SAP Digital Platform. We exchanged interesting ideas and viewpoints on how we can jointly add value with our great partnership and help our clients in their data migration, quality management, transformation and governance journeys. We also shared our data analytics capabilities and use cases that have enabled several companies in this region to improve business performance and customer experience. 

Developing predictive models to validate the structural soundness of electrical poles, automating insurance claim process for a large hospital chain, setting up digital oil fields for energy resource companies, managing identity authentication for a leading real estate developer, enabling the API economy with enterprise integration and orchestration and digitizing the field sales operations across industries — are just few of the use cases Incture Technologies has built on the SAP Cloud Platform. These use cases have proven to enable the enterprise to drive business agility and innovation. We were excited to do show-and-tell demo sessions for attendees at the event. Two of our showcase solutions — Workbox and Proof of Delivery (POD) also gained significant traction at the event.

We look forward to strengthening our partnership with SAP to co-innovate on intelligent technologies, analytics and digital platform for data management in the region.

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SAP Cloud Platform Adoption: Rise of the Intelligent Enterprise

SAP Cloud Platform Adoption: Rise of the Intelligent Enterprise

SAP Cloud Platform Adoption: Rise of the Intelligent Enterprise

WRITTEN BY

Incture
PUBLISHED​
7th May 2021
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As per IDC FutureScape: Worldwide Cloud 2019 Predictions report, by 2020, more than 90% of global organizations will have a multi-cloud strategy in place. Most organizations will leverage a hybrid cloud strategy to integrate and orchestrate workloads across cloud deployment models based on the characteristics and business impact of the workload. Hybrid cloud and multi-cloud deployments have become commonplace, driving demand for cloud management platforms such as SAP Cloud Platform to help orchestrate and manage workloads across the IT estate.

Today, we are in a platform economy — one in which tools, capabilities, and frameworks based upon the power of information, cognitive computing, and ubiquitous access will frame and channel our economic, business, and social lives. Companies and industries are shifting to compete — but also in the new, larger platform economy. The SAP Cloud platform expands from microservices, technology stacks, and software bundles to PaaS and entirely new digital business and industry-specific platforms, ecosystems, and operating models. The platform enables the digital transformation strategy, providing the architecture that drives and accelerates every digital initiative of the business.  SAP Cloud Platform, together with Cloud Foundry technology, allows for agile innovation with the freedom to deploy on a hyper cloud of choice. The SAP Cloud Platform is designed to bring a number of development choices under one platform to support cloud-based innovation — all while providing rich business services and secure integration capabilities customers and partners like Incture can holistically depend on.

The future of digital applications is about improving business agility and delighting customers with superior experiences. Customers now expect real-time support with answers to complex questions ready at the click of a button. SAP Cloud Platform is empowering more than 10,000 customers1 globally to become Intelligent Enterprises. Intelligent Enterprise is emerging as an important theme in today’s technology landscape. According to IDC, the global spending on Intelligent Enterprise technologies, supported by cloud infrastructure, is expected to reach $1.1 trillion while spending on cognitive and artificial intelligence systems is forecasted to reach $57.6 Billion in 20212. Innovation accelerators including artificial intelligence (AI), machine learning (ML), and Internet of Things (IoT) result in exponential increases in data, driving the need for advanced analytics and real-time information delivery. SAP’s inclusion of these technologies in SAP Cloud Platform has both simplified the development efforts and opened entirely new categories of solutions.

SAP Cloud Platform is now the new battleground for innovation, developers, and marketplaces as the industry embraces the challenge to enable its customers with business transformation.

SAP NEWS
Partner Success with SAP Cloud Platform: Building for the Intelligent Enterprise An IDC eBook, sponsored by SAP | January 2019

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Creating Differentiated Customer Experiences for a Connected Enterprise

Creating Differentiated Customer Experiences for a Connected Enterprise

Creating Differentiated Customer Experiences for a Connected Enterprise

WRITTEN BY

Incture
PUBLISHED​
3rd May 2021
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According to Gartner, more than 66% of CEOs say they plan to change their business model in the next three years, with 62% reporting they have management initiatives or transformation programs underway to make their business more digital.

The digital growth we are seeing today is also driven by transformative shifts in customer needs and will compel enterprises to build a single view of their customers. To deliver this single view customer experience requires end-to-end integration across the total value chain. The key to success is to use and integrate existing tools and applications wisely and leverage real-time data access to proactively address customers in a smarter and more personalized way. The walls that exist between departments — sales, service, marketing, operations, technology, HR and finance today, must dissolve as enterprises develop a holistic view of the lifetime economic value of the customer. Technology enablement and innovation is at the core of connecting the enterprise facilitating access to deep, data-driven customer insights, and offering differentiated customer experiences, which combined, inspires customer satisfaction and loyalty.

As a trusted SAP Global Partner, Incture Technologies aims to enrich your customer experience with SAP solutions and to support your digital transformation.

We’ve packaged 240+ applications over 12 years with our deep industry insights into a set of leading practices, processes and SAP digital technologies. We provide integrated business and industry digital roadmaps, data models, key performance indicators and SAP-based industry solutions that help organizations maximize the effectiveness and financial impact of their operations, sales, service and marketing functions. We look forward to meeting you at booth #354 SapphireNow + #ASUGAnnualConference2019, where we’ll be showcasing our transformational, business-enabling SAP solutions. This is your opportunity to discover how to accelerate your journey to the #ConnectedEnterprise by uniting your enterprise-wide processes with Incture as your technology partner.

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